Facebook says it has agreed to acquire Kustomer, which specializes in customer service tools and chatbots, reportedly for $1B+ (Kurt Wagner/Bloomberg)


Kurt Wagner / Bloomberg:

Facebook says it has agreed to acquire Kustomer, which specializes in customer service tools and chatbots, reportedly for $1B+  —  Facebook Inc. has acquired Kustomer Inc., a New York-based software program firm that helps companies handle customer conversations from a number of providers on one dashboard.

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